Health and Human Services

Prevent. Promote. Protect. Working together to support the health and well-being of our community.


The Department of Health and Human Services provides an array of services and programs that cover the lifespan of Door County citizens. We promote the health, safety and well-being of individuals and the entire community. We serve individuals and families who need assistance with issues related to aging, disability, mental health, or substance use. We also determine eligibility for a variety of public programs, including Food Share, Medical Assistance, Wisconsin Shares Child Care subsidy, and the Women, Infants and Children (WIC) program.

Providing help for today and hope for tomorrow
By fostering a safe community that values
Your Voice, Your Choice, Your Future.


Primary Contacts

During Immediate Risk of Suicide

  • Call 911
  • Go to the emergency room
  • Call Door County Crisis/Suicide Intervention Hotline: 920-746-2588 or 988 Suicide & Crisis Lifeline: call/text 988 or chat 988lifeline.org

Click to view additional Mental Health and Substance Use Resources, including the Mental Health Resource Guide.


Door County Partnership for Children and Families

A program of United Way of Door County that offers free and confidential support for those caring for children and students enrolled in K-12 schooling. Services include resource referrals, parent peer support, access to infant basic needs, parent cafés, classes, Dolly Parton's Imagination Library, and more. For assistance, please complete a Community Connections Interest Form.


Land & Labor Acknowledgment

Door County, along with the lands our Facilities and Parks are located on, are the ancestral homelands of the Menominee Nation.  Currently, there are 11 federally recognized Native American sovereign nations in Wisconsin.  We acknowledge these indigenous communities who have stewarded this land throughout the generations and pay respect to their elders past and present.

(County Board Resolution 2021-61, adopted August 24, 2021)

Values

Door County DHHS is committed to: 

Trauma Informed Care

Past trauma, including adversities experienced as a child or adult, as well as historical and intergenerational trauma, impacts how people see the world.  DHHS seeks to create a safe and welcoming place for those with a history of trauma, recognizes the presence of trauma symptoms, and acknowledges the role that trauma has played in their lives.

  • We strive to approach one other in a manner that does not re‐traumatize or compound the trauma.  

  • Our services are person-centered and strength-based.  Those who access our services have voice and choice and are actively involved in all aspects of the services they receive.  

  • We believe that personal growth and recovery are possible for everyone.  

  • We lift up the voice of lived experience and involve peers and natural supports in our service delivery.

Diversity, Equity & Inclusion

  • Diversity: We believe that the presence of difference enriches our workplace and the services we provide.  We approach everyone with a sense of curiosity and make adjustments to address people’s unique circumstances.  

  • Equity: We ensure that access, resources, and opportunities are provided for all to succeed and grow, especially for those who are underrepresented and have been historically disadvantaged.

  • Inclusion: Our agency is welcoming to all people regardless of  race, gender, religion, sexual orientation, ethnicity, socioeconomic status, (dis)ability, age, or life experience. Everyone is valued, respected, and able to reach their full potential. 

Teaming Across Systems

  • Department employees and providers work cooperatively across programs, divisions, and agencies to generate collective impact.    

  • We utilize a collaborative approach with the individual or family at the center of the team.  

  • We encourage and empower people to identify their natural supports in the community.  These resources are utilized creatively and flexibly to support individuals in reaching their goals. 

  • We seek to foster resiliency and support autonomy so that individuals rely on others only to the extent necessary to learn and maintain new skills and behaviors.  

Prevention Focus

We engage in a continuum of three levels of prevention methods: 

  • Primary: Early “upstream” efforts to improve the overall health and wellness of the community; 

  • Secondary: Intermediate interventions and treatment; 

  • Tertiary: Intensive recovery-focused services in response to crisis.

Health & Safety

  • We promote the health, safety and well-being of individuals and the entire community.

When protective services are involved or when a consumer presents at risk to harm themselves or others, the plan involves keeping the person safe through the least restrictive means possible while also protecting the community through good supervision and monitoring.


Client Rights and Grievance Procedures for Community Services

Nondiscrimination Information

Text Reminder Information